These terms and conditions constitute a binding contract as per the provisions and rules under the Information Technology Act of 2000, by and between the operator of the website, being The Roar Out Loud Company – Partnership Firm (hereinafter referred to as the “Company” or “We”) and You. The Company is the authorized licensee and reseller of the ‘Roar Out Loud Product’ through www.roaroutloud.in (hereinafter referred to as ‘Website’).
In order to access and use the Website and Services, you must agree to our terms of service (the "Terms of Service") posted on the Website. Persons and organizations with permission to use the Service are considered "Registered Users or Subscribers." You may view portions of the Website even if you are not a Registered User of the Service. This Policy applies to Company’s collection, use and disclosure of Personal Information (defined below) from Registered Users of the Site, as well as from visitors who merely visit the Website.
By submitting Personal Information through our Website or use of Services, you agree to the terms of this Policy and you expressly consent to the collection, use
What Information Do We Collect?
"Personal Information" means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data.
"Non-Personal Information" means data that is not associated with or linked to your Personal Information; Non-Personal Information does not, by itself, permit the identification of individual persons. We collect Personal Information and Non-Personal Information, as described below.
Company collects Personal Information as required to offer Services, as listed in the Terms of Service on the
In addition, we may collect certain information which cannot be used to personally identify any user, such as anonymous, aggregate or statistical data. In order to use some Services, you may be required to complete the applicable registration form accessible on the Website.
All persons who register are referred to as "Registered Users." Some Services may not require registration. We collect and maintain a record of all data provided through such registration forms, e.g. your name, e-mail, mailing addresses, and password and information about your child, e.g., your child’s name, birthday, interests, and gender.
For example, individual users who desire to order a Product (as defined in the terms and conditions) must provide certain contact information, shipping information, billing information, and financial information (e.g., a credit card number and expiration date) (which will be collected by us or our
For some Services, each Registered User may be provided a unique username and password that enable access to the Service. We may track the use of those usernames and passwords in order to collect and maintain records of individual transactions conducted through the Services by Registered Users, and those records may be associated with each Registered User’s individual account profile within the Company system. We also collect other types of Personal Information that you provide to us voluntarily, such as your operating system and version, product registration number, and other requested information if you contact us via e-mail regarding support. We also collect and maintain records of information that you voluntarily provide to us. For example, we may ask you to participate in a
If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply. When you post messages on the message boards of our Website, the information contained in your posting will be stored on our servers and other users will be able to see it. However, unless such information is necessary for the Service or required by the terms and conditions, we do not require you to provide such information to us.
We collect additional information through the Website and the Service that is not associated with any online account or registration information, and that cannot be used to personally identify you. Non-Personal Information ordinarily includes aggregate, summary, or other anonymous data, and may include, by way of example, statistics regarding
Cookies & other similar Technologies
"Cookies" are small files placed on a user’s computer by a Web site in order to facilitate
Use by Children
The Website is not directed towards use by children and children are not eligible to use our Services. Protecting the privacy of children is very important to us. We do not collect or maintain Personal Information from people we actually know are under 18, and no part of our Website or Service is designed to attract people under 18. If we later learn that a user is under 18, we will assume that you have given the consent to your minor dependent to use ‘Our’ service on ‘Your’ behalf. We would prompt the minor dependent in such case to provide us the email address and mobile number of the guardian which is ‘You’ and all subsequent email communication takes place between the ‘Company’ and ‘You’. In case, the consent of the guardian ‘You’ is not obtained, the service will be discontinued and the personal data pertaining to that account will be deleted from our database.
Use and Disclosure of Collected Information
However, unlike communications which are necessary to provide Services ("Necessary Communications"), promotional communications are optional ("Optional Communications"), Company will refrain from sending that kind of information to you if you inform us that you prefer not to receive them, as described in more detail below.
If you enter and win a contest or other promotion, you expressly consent to (a) Company providing your Personal Information (e.g., your name and address) to the third party providing the prize for the contest or other promotion, solely to provide you such prize and (b) Company publicly disclosing your name and the fact that you won the contest or promotion. If we will be disclosing additional Personal Information in connection with a contest or other promotion, we will disclose that to you in a separate notice prior to your entering the contest or other promotion. By entering such contest or other promotion, you expressly consent to such disclosures
Access To Personal Information Collected From You
Registered Users may access their Registration Profiles at any time to update Personal Information contained within that Registration Profile. Subsequent uses or disclosures of information by us will reflect those changes, but we have no ability to update any information previously disclosed to any third party. You may request deletion of your Personal Information by us, but please note that we may be required to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. The Website has security measures in place to protect against the loss, misuse and unauthorized alteration of Personal Information in
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our
Changes to this Policy
If we change our Policy, we will post those changes on the Website so that users are always aware of what information we collect, how we use it, and under what circumstances, if any, we will disclose it. Any changes will be effective upon the earlier of thirty (30) calendar days following our dispatch of an e-mail notice to you or thirty (30) calendar days following our posting of notice of the changes on our Website, whichever is earlier. These changes will be effective immediately for new users of our Service. In any event, changes to this Policy may affect our use of Personal Information that you provided us prior to our notification to you of the changes. If you do not wish to permit changes in our use of your Personal Information, you must notify us prior to the effective date of the changes that you wish to deactivate your account with us. Your continued access to and/or use of the Website or Service following notice of such changes constitutes your assent to, and acceptance of, the changed or amended Policy, including all posted changes for which we have provided notice as described herein.
We may need to share your data when we believe it’s required by law or to help protect the rights and safety of you or others.
It is possible that we will need to disclose information about you when required by law, or other legal process or if it is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities; (2) enforce our agreements with you, (3) investigate and defend ourselves against any third-party claims or allegations, (4) protect the security or integrity of our Service. We attempt to notify Members about legal demands for their personal data when appropriate in our
Your Choices & Obligations
We keep most of your personal data for as long as your account is open. We retain your personal data while your account is in existence or as needed to provide you Services. This includes data you or others provided to us and data generated or inferred from your use of our Services. We will retain your information and keep your profile open until you decide to close your account.
We shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the user's account and / or information relating to or regarding online transactions using credit cards / debit cards and / or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise.
You can contact us or use other options to resolve any complaints.
If you have questions or complaints regarding this Policy, please first contact us online. You can also reach us by physical mail. We will employ all commercially reasonable efforts to address the same.